From our own personal experiences, we’re all too aware that many consumers are receiving a poor standard of service from their telecoms providers. We established our business to address this issue and disrupt the market by consistently putting our customers first – where they belong.
We want to differentiate ourselves from the sea of telecoms providers out there by operating with integrity and demonstrating accountability should we ever fall short of our customers expectations.
Our experienced, committed team has over 15 years’ experience in the telecoms industry. Our mission is to ensure that we provide all of our customers with a premium service – operated through our own dedicated infrastructure – that includes exceptional after-sales support and customer service.
We wholeheartedly believe in the power of technology to empower and connect individuals, and to make our lives easier (not more difficult)! We strive to marry our customers with advanced technologies and solutions that work for them be it at home or in the workplace, consistently delivering everything they need (and more).
We listen to our customers, treating you as individuals rather than numbers. We want to understand more about you and your requirements before we rush in and sign you up to a payment plan, like so many of our competitors.
We don’t seek to operate in the same way as other telecoms providers, we want to be different. We’re 100% committed to building long-term relationships with our customers and we want our users to be completely satisfied – if not delighted – with our service! If we fail to deliver, we will own up and put our money where our mouth is. We won’t try to shirk our responsibilities if our service fails to meet expectations.
If you sign up with us, you’ll be assigned a dedicated account manager to facilitate quick and easy communication with our in-house support team. This means you won’t find repeating yourself to multiple people if you experience an issue – as is this case with so many other telecoms providers.
Our way of saying ‘thanks’
We also reward every single one of our customers for joining the Everyday Communications client base or recommending us to friends, family or colleagues. We appreciate your business and we like to show our gratitude.